Privacy Policy – Frostnaripower

Effective Date: January 4, 2025

At Frostnaripower, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us in other ways. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information in order to provide you with a seamless shopping experience:

  • Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment information when you make a purchase or create an account.
  • Usage Information: We automatically collect data about how you interact with our website, such as your IP address, browser type, pages viewed, and referring URLs.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site, track usage patterns, and remember your preferences. For more information, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process and deliver your orders, handle returns and exchanges, and provide customer support.
  • Communication: To send you order confirmations, shipping updates, promotions, and other important information related to your purchases.
  • Customer Service: To respond to your inquiries and provide assistance with products or services.
  • Marketing and Promotions: To send you promotional offers and updates about products we believe may interest you. You can opt-out of receiving these communications at any time by clicking the “unsubscribe” link in the emails or contacting us directly.
  • Website Improvement: To enhance and personalize your browsing experience, improve the functionality of our website, and analyze trends to better serve our customers.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement industry-standard security measures, including SSL encryption, to protect your data from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet can be 100% secure, and while we strive to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who help us operate our business, such as payment processors, shipping companies, and email service providers. These third parties are obligated to keep your information confidential and use it solely for the purpose of providing services on our behalf.

We may also disclose your information if required by law, in response to legal processes, or to protect the rights, property, or safety of Frostnaripower, our customers, or others.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information by logging into your account on our website or contacting our customer service team.
  • Opt-Out: You can choose to opt-out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Data Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal or business purposes).

6. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to remove the information.

7. Changes to This Privacy Policy

Frostnaripower reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.